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1. Returns

You can return most items within [07] days of receiving your order. To be eligible for a return:

• The item must be unused, unwashed, and in its original condition
• It must be returned with the original packaging, tags, and proof of purchase
• Certain items (see below) are non-returnable

Non-returnable items include:

• Perishable goods
• Personal care items (e.g., cosmetics,)
• Gift cards
• Downloadable software or digital products
• Clearance or final sale items (if marked as such)

2. Refunds

Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within [7 business days]
• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item)

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [insert email] and send your item to:

4. Return Shipping

• Customers are responsible for paying their own return shipping costs unless the return is due to a defective or incorrect product
• For high-value items, consider using a trackable shipping service or purchasing shipping insurance

5. How to Start a Return

To initiate a return or refund:

1. Contact us at [shusiladevi1981@gmail.com] with your order number and reason for return
2. Wait for our confirmation and return instructions
3. Send the item back to the address we provide

6. Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account again
• Contact your credit card company (it may take some time before the refund is officially posted)
• Contact your bank
• If you’ve done all of this and still haven’t received your refund, contact us at [shusiladevi1981@gmail.com]

7. Contact Us

If you have any questions about our refund and return policy, please contact us:

📧 Email: [shusiladevi1981@gmail.com]
📞 Phone: [8318742319]